Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
BobrCraft

Delivery & Payment

Shipping methods

We work with reliable international delivery partners to ensure fast and safe shipping worldwide.

Payment methods

We offer secure and convenient payment options for a fast and easy checkout experience:

Delivery time and cost may vary depending on your location and will be calculated at checkout.

General Information

Please note that delivery availability may vary depending on your location and local carrier restrictions. Some regions or territories may not be supported by our shipping partners.

Shipping information

All orders are shipped from our fulfillment centers via international carriers using air or ground transport, depending on destination.

Delivery times are estimated and may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions or unforeseen circumstances

These factors are outside of our control.

Customs & import duties

Depending on your country, additional import taxes, customs duties, or brokerage fees may apply.

  • Orders above the tax-free threshold in your country may be subject to duties and taxes
  • These charges are not included in the order total and are paid separately to local authorities or carriers
  • Please check your local customs regulations for detailed information

We recommend contacting your local customs office for the most accurate guidance regarding import restrictions, required permits, or documentation.

Important notes

  • We are not responsible for delays caused by customs clearance or border control
  • Orders may be delayed or inspected depending on local regulations
  • In rare cases, parcels may be held or returned by customs authorities

Frequently asked questions

How do I receive my order?
After your order ships, you will receive a tracking number by email. Your parcel will be delivered by our courier partner to the address you provided at checkout.
When will my order be delivered?
Delivery time depends on your location and the shipping method selected at checkout. Estimated delivery dates are shown during checkout and in your order confirmation email.
What are the return conditions?
Returns are accepted within 30 days for most products (up to 90 days for selected brand items). Items must be in original condition and packaging. See our Return Policy for full details.
Do you ship to my country?
We ship to most countries worldwide. Available shipping options will be shown at checkout based on your address. Some regions may have restrictions due to local carrier limitations.
How can I track my order?
Once your order ships, you will receive a tracking link by email. You can also track it in your account under «Order History».
What should I do if my order is delayed?
If your order is significantly delayed, please contact our customer support team with your order number. We will investigate and update you on the status.
Are there any additional customs fees?
Customs duties or import taxes may apply for international orders, depending on your country regulations. These are not included in the order total and are paid separately to your local customs office.