Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
Products
US EN EUR EN (€)
BobrCraft

Loyalty Program

Your Loyalty Program

Earn rewards with every purchase and enjoy exclusive benefits.

Shop
Collect
Save more
Go to your account

About Your Reward Balance

Get more benefits when you shop with us.
Earn credits and use them to save up to 99% on your purchases.

Easy to earn, easy to use.

1 credit = 0.02 €

How to activate your rewards

If you're a new user

Create your account in just a few steps.

Your reward balance will be activated right after registration.

Sign up

If you already have an account

Log in to your account to activate your rewards.

Credits are only accrued after activation.
Before activation, they are shown for informational purposes only.

Activate rewards

How to earn credits

Earn credits with every purchase and interaction — the more you engage, the more you save.

Credits for purchases

Shop through your account and automatically earn credits on every order.

  • The higher your order value, the more credits you earn
  • Your earning rate depends on your loyalty level (Bronze, Silver, Gold, Platinum)
  • Higher levels = higher percentage of credits per purchase
  • Credits are calculated based on the final order amount (after discounts)
  • Credits may be canceled if an order is not completed, returned, or refused

Credits for feedback

Share your experience and get rewarded.

  • Earn credits by leaving feedback after your purchase
  • You may receive an email invitation or complete it directly on the site
  • Credits are added once your feedback is submitted

Loyalty levels

Your loyalty level determines how many credits you receive from each purchase.

Bronze

Earn 2% back in credits

Example: Spend €100 → get 2 credits (€0.04)

Silver

Earn 5% back in credits

Example: Spend €100 → get 5 credits (€0.10)

Gold

Earn 8% back in credits

Example: Spend €100 → get 8 credits (€0.16)

Platinum

Earn 10% back in credits

Example: Spend €100 → get 10 credits (€0.20)

Frequently asked questions

How can I check my credit balance?
Sign in to your account and go to «Loyalty Program». Your current balance, transaction history, and tier are shown there.
What happens to my credits if I return or exchange an item?
If an order is returned or refunded, the credits earned for that purchase may be cancelled. The exact amount depends on the refund value and reason.
How can I stay updated on promotions and special offers?
Subscribe to our newsletter and enable push notifications in your account. We send updates on bonus credit campaigns, exclusive sales, and tier promotions.
When can I use my credits?
Credits can be used at checkout to reduce your order total. They are available immediately after they are added to your account.
Can I pay for an order entirely with credits?
Yes, if your credit balance is sufficient to cover the full order amount. Otherwise, you can combine credits with other payment methods.
Do credits expire?
Credits do not expire as long as your account remains active. Account closure or extended inactivity may result in credit forfeiture.